I have a concern about Farmers that I would like to direct to you personally. We are being harassed by agents of Farmers. My wife and son called our local Farmers agent and ask if a storage unit he rented was covered under our homeowners policy because it was broken into, the answer she received was yes and we will open a claim. Since that time my wife, son, and now myself have been harassed over a very small claim. I do not know the value of the claim but I would guess it is $10,000 to $15,000.
My personal account often changes much more one way or the other in a day. This is a very small claim and I have been with Farmers for 30 years and have thought that Farmers was an insurance company that was above the average. You have access to my records and can see we have not filed claims that I remember. We have three homes, three cars, RV, boat, and Umbrella policy with Farmers, and have been with Farmers for 30 years. I would think as a person who has been in business for many years that the people you have representing Farmers would also have this public information. Yet my family has been harassed over and over by Farmers agents and law offices working on behave of Farmers.
I would guess from my experiences with my legal offices, that Farmers has spent close to the amount of money harassing my family as this claim is worth. Right now this is no longer about the money to me. I have already contacted the Insurance Commissioner, I will attach the letter.
I would like to know because I have had persons working for me that made very poor decisions and hurt the company I worked for, they were always dealt with quickly. I want to know if it is common practice for Farmers to harass customers until they go away or is this just stupid on stupid behavior by someone or a procedure that is out of control and needs and will be fixed? My decision to go public in a major way with this will depend on the answer I receive from you. I was told by my local agent today Dan Evans, that I may need to get a lawyer. He said he has never seen anything like this and was very sorry. I will not get a lawyer and spend three or four times what this claim is worth to make myself feel good.
I will go public if this is Farmers corporate behavior and then I know things will change or the company will pay in a way that will make me feel good. I have had the most horrible experience with the claims department at Farmers Insurance. We experienced some severe storms last month and our house had very bad power surges.
The refrigerator went out the oven and stove went out lost two TVs and then and the air conditioner quit working. Hey adjuster called me told me to contact an HVAC technician to come and assess the air conditioner. They came out never had seen this happen to a unit before since it was a different type of freon they said it would be better to replace the unit as opposed to repair it.
The technician arrived and said wow I have been doing this for 35 years and never seen this before. A few days later I get another phone call from the adjuster saying that the claim was denied due to normal wear and tear. I then contacted HVAC investigators and requested that they fix the air conditioner unit for the same price that they said that they would fix it for farmers. They told me that the price they gave Farmers Insurance was only if there was a claim and since I was denied I have to pay more.
The refrigerator had went out the same night. So I had went and purchased a new refrigerator five days later. Then only to find out that the adjuster required me to contact a repairman to see if the refrigerator and stove could be repaired other than replaced. Come to find out it can be repaired so she wanted me to go without a refrigerator for however many weeks I don't know. So now I have a brand new refrigerator And I have an old refrigerator that I can either pay money to have fixed or I can pay money to dispose of. My oven still does not work so now I'm going to buy a new one instead of having it repaired.
Now I am just worried if every time that I ever were to have a claim is this process going to be this horrible? I would have already switched insurances but I think the agent is a great person. I know you're not going to care my wife has stage 4 breast cancer. Have been a Texas Farmers customer for 22 years with no major claims – just a few broken windows. I asked my agent, Curtis Hart, for an explanation, but he would not return my call.
I left a second message and then received an updated Declaration page in the mail, where he cut back our coverage to provide a refund. I didn't ask for a reduced rate, just an explanation. Is it even legal to make changes like that without the insured's consent? Never talked to the guy since I got stuck with him two years ago when Farmers moved my policy to his office. Whenever I called there, the secretary took care of whatever I needed.
Obviously customer service is not his thing. Just went to another Farmers agent today who explained to me that it was an across the board rate jump with all insurance companies because of all the damage from storms in recent years. I don't see how it is fair for me to pay extra when between my cars and house, we have made a huge contribution, without ever receiving a benefit. At least the second agent treated me like my concerns were important.
Just switched my policies to his office today. Farmers Insurance is one of the leading insurance companies in the United States. The company offers automotive insurance, home and renters insurance, life insurance, business insurance well as other financial services. If you need assistance with products or want to voice concerns relating to service, you can contact the customer service department [+] by phone, email, traditional mail or through social media.
You can also contact the customer service department at your local office during regular business hours. My experience with Jason ammann in the Oakland area has been horrible. Friday morning at the University that my son attends. Their was another unfortunate campus shooting.
Thank goodness he and the other family I have their are ok. Condolences to the parents of the killed and injured. I'm running around late afternoon tracking down doXXXXents for this guy. And continue to look for everything except helping me .
And sought a out of court medical compensation for the injury. Management including owner and other know of this incident. Bottom line I'm tracking down more papers Friday to prove my innocence.
On a paperwork typo matter from the treatment facility. I then try numerous times to get in touch with jason farmers agent . Management at treatment facility had for 2 days tried to clear up any concerns agent had. Treating facility had heard nothing as of closing time friday . I have since spoken with family and friends about discontinuing any and all business with farmers. My father alone has umbrella policy and other.
I'm not one to leave comments or responses. Insulted me, has done everything to avoid caring about my well being. That farmers appears to be avoiding the claim.
Bottom line no company has the right to try and strip me of dignity and self respect . I don't want to drag the restaurant threw the mud. Accidents happen I was injured and sought justice alone. Against a huge corporation and big business restaurant. Treatment facility asked for fair compensation . Instead I'm left being treated like a nothing dealing with a young heartless agent.
Who has no idea how to treat people with compassion or understanding. Honestly a quiet customer seeking a quiet lunch. At this point, I'll get a lawyer should of from the beginning.
The restaurant has lost my business permanently and cannot hide behind farmers. The system makes it almost impossible for the individual. I will soon turn my focus over to both farmers and the restaurant. No more farmers and no more lake front restaurant for me and mine. Thank you sir / mame , hope you can do better in Oakland.
Until I eat an upscale lunch at an upscale lake front restaurant. That later requires assistance from a farmers claims agent. Passive aggressive tactics, arrogance and lack of any concerns for my well being. The gull to call me a liar and deny a claim. Because of a typo that the facility sent corrections on. Matter of fact from now on I'll ask restaurants who they insure with before I spend the 60 bucks for lunch.
If it's the company Jason works for I'll choose another. Both the restaurant and farmers dropped the ball. And money don't have anything to do with the spiritual desire for peace and happiness.
NO JUSTICE NO PEACE. NO MORE FARMERS, NO MORE LAKE CHALET. Sorry it's come to this for us all good day . Jason retract statements made to owner of restaurant establishment. You were quick to call and make false statements about me. Rather than call treatment facility manager and seek truth of my initial visit. It is better to be sugar than vinegar Jason ammann.
And the restaurant need not a customer in myself. I'm sure he'll put a lot of money back into your establishment. I'll head back to barlago again great meal no problem. Farmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. The Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees.
It is a subsidiary of the Swiss company Zurich Insurance Group. The details of Farmers Insurance corporate office and headquarters address will help you to know more about Farmers Insurance service. The adjuster is worse person that I ever met. I have to do adjuster's work and he is saying that he is giving a favor to calling me back, follow up my case.
I don't really understand what is his job is. He is the insurance adjuster so he has to follow up the claim and request the paperwork. I am not the one who is doing a job for him. I sent him the paper from HR saying that I was out from work from period of time . He said that he is not able to figure out the letter from my HR.
He want the LETTER HEAD from my HR stating that my hourly wage including how many days that I was missing from work. Can't he able to figure out from my pay check. My HR letter is already stated that from the first day of missing work to the day that returned back to work. I was even get told by him saying that I should not seen the doctor by looking at the pic of my damage during my injured. I just want to let Farmer company know that every employee is the image of their company. They have a right to know that who is working for them and how their employee are treating to other people.
I am not going to recommend anybody to use farmer insurance and let other people know about my experience with farmer insurance. Farmers Insurance Group's products include auto insurance, home insurance, life insurance, insurances for boat, personal watercraft, off-road vehicle, RVs, travel trailers, mutual funds and variable annuities. For business owners, Farmers offers special insurances for businesses such as apartment, auto service, hospitality, manufacturing, restaurant, wholesale or retail store.
Visit the website or speak with a Farmers customer service representative for more details. 2 years ago a month after our soon was born my boyfriend was driving his mother's car. When he was t-bonded into a light post and was almost killed, his neck was broken and he had a concussion. Farmers insurance had been paying his workmans compensation and as of February 2015 our agent Lisa Kent said that he is good to go back to work.
But his doctor at Michigan head & spine says he's not. So in order to keep receiving his monthly checks he has to fill out 3 job applications a day and send her a screen shot. Well yesterday we called Lisa Kent and she said that she has not received the screen shots of his applications sho she is not sending him his check. When I know for a fact that they were sent in. We have been sending them 2 a month every month.
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